Date Added: May 2010
This case study shows how Microsoft Information Technology came across the challenge of managing a large number of user accounts that integrates a variety of user systems, applications and data sources more efficiently and in a cost effective manner. These applications go a long way to stream line business process but it is a very difficult procedure owing to the fact that the data is highly fragmented. Providing their external business partners and customers with secure access to data was also a daunting task. They also faced another problem of system interoperability due to large user accounts, ever increasing demand of user accounts and compliance concerns. In the beginning they used Identity Lifecycle Manager 2007 and it worked fine for a while. Employees could join a group and gain submission individually. But its customized code base was huge and expensive and it was not designed for approving group submission requests. There were notification delays which worked against Microsoft IT. Microsoft began to use their Forefront Identity Manager 2007 which contained a set of processes that allow organizations to successfully manage several user identities. Not only that, it provides organizations with a foolproof security infrastructure. The case study tells the reader about the components of Identity Management Solutions, the return on investment factor, the varied platforms where the application could be used and the productivity success enjoyed by the organization.