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Mettmann District administrators in Germany's North Rhine-Westphalia are responsible for more than half a million citizens. The district's heterogeneous IT infrastructure, which was partially based on open-source products, led to relatively high administrative overhead. The fact that some of the communications solutions were not the most recent versions made it harder for employees to work together, especially when it came to planning appointments and tasks. Since support for some solutions was ending in 2009, administrators decided to move to update technology and make the IT landscape more homogenous. This means that nearly 1,200 employees will be able to more easily manage their group calendar, and the change will accelerate specialized processes.
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