Software

Microsoft Uses Collaboration Platform, Search, to Support Field, Cuts Costs in Half

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Executive Summary

This case study mentions and discusses InfoPedia that combines the control of SharePoint Server 2010 content management with the power of FAST Search Server 2010 that is used by the organizations to help their employees improve the productivity and efficiency. Microsoft, which is the world's largest software company, provides support to global sales, marketing, and service organizations of more than 45000 people. In order to provide fast access to product information to its employees, the organization makes use of Microsoft SharePoint Server 2010 and Microsoft FAST Search Server 2010 for SharePoint that is new information delivery system. This cost-effective InfoPedia is a portal solution that is designed to significantly lessen the time that is spent on searching for information and also reduce IT costs by 50 percent. Discussed in this case study is this new solution that is used by the organization to create an enterprise content management, collaboration, and also a strong search solution. This case study also mentions and discusses various benefits of using this solution that includes providing better tools for employees, increasing the organizations' productivity and efficiency, and also lowering the development and maintenance costs of the company. All facts, advantages, benefits, and features of InfoPedia are discussed in this case study with accurate and reliable data and figures. Moreover, the need for minimal custom growth or constant maintenance makes InfoPedia highly cost-efficient.

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