Ministry Improves Communication Between Government and Citizens

Date Added: Sep 2009
Format: PDF

With more than eight million residents in Austria, the Federal Ministry of Economy, Family and Youth is dedicated to continuing economic growth and maintaining a secure working environment for all citizens. Ministry needed a simpler way to update 15,000 Web pages. The BMWFJ decided to implement a flexible technology environment to increase access to information across all its offices. In 2002, the BMWFJ outsourced its Information Technology (IT) services to HP and Agility Alliance partner Microsoft. New system standardized Web content management and email.