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Following a merger, MMA needed to provide a reliable, secure and standardised desktop environment across an expanded user base. It also needed to streamline IT processes and improve quality of service in order to support the company's ambitious growth plans. MMA implemented CA IT Client Manager across 12,000 desktops within just six months and will also deploy the solution to 8,000 PCs in its agencies. Automated software delivery and asset tracking capabilities have streamlined processes and improved service levels for users. For example, 90 percent of new software is provisioned within two days; previously this could have taken up to a month.
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