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Reports from the International Association of Fire Chiefs, NTIA and other professional associations have discussed the problem of excessive background noise and its impact on fire department radio communications. Akron Fire Department professionals had been hearing a difference in audio quality and intelligibility between their digital and analog talkgroups. To address the question, Deputy Chief Rob Ross decided to test the benefits and feasibility of upgrading the department's radios with Motorola's Noise Shield software. It deployed 5-site 800 MHz SmartZone system, 318 radios, Portable radios: XTS 5000 models and Motorola Noise Shield Software.
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