Unified Comms Investigate

Multi-Site Law Firm in Florida Deploys Avaya Unified Communications to Enable Strong Client Service, Mobility and Home Office Solutions, and Business Continuity Strategies

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Executive Summary

As a law firm founded on superior client service, Broad and Cassel wanted to offer optimum communications channels that would empower their attorneys. With all of their eight offices in the heart of Florida's "Hurricane Alley," they had a particularly compelling reason to ensure business continuity and connectivity in all circumstances. They chose Avaya's Avaya Communication Manager was installed, running on an S8710 Server, with Avaya Fully Survivable G700 Media Gateways extending service to branch offices and Avaya 2420D Digital Telephones. Messaging is provided via centralized Avaya Modular Messaging. IP Softphones, VPN connectivity with IP phones, and Extension-to-Cellular (EC500) for staff who travel and work remotely.

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