Data Management

National Health Service Maximizes IT Value With Tailored Technical Guidance

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Executive Summary

The National Health Service (NHS) is the United Kingdom's primary healthcare organization, providing care to approximately 60 million citizens. While the NHS has a central IT agency that finances some technology purchases, each local Trust has its own IT department, resulting in a lack of centralized best practices. To ensure that the NHS gets the most from its IT investment, Microsoft Services helped the central IT agency produce a library of 50 technical documents and solution enablers covering business value, implementation details, and best practices for each of the Trusts to use. Using the Microsoft guidance materials, the NHS can rapidly deploy desktops, reduce build and configuration times by 75 percent, reduce unnecessary software costs, and improve patient care.

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