IT Employment

National Restaurant Chain Uses PeopleAnswers to Serve Up 51% Less Turnover

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Executive Summary

The restaurant/hospitality industry is historically turnover-challenged, but the organizations that effectively minimize employee turnover have proven to consistently produce more revenue and provide better services. This particular client, always striving to win more customers by hiring the best people, reviewed several pre-employment assessment vendors and selected PeopleAnswers because it offers: proven expertise in reducing turnover in the restaurant industry, an easy-to-understand, intuitive solution and a rich, scalable, online system that addresses current and future HR needs. The restaurant corporate office provided PeopleAnswers with the data needed to develop a custom Performance Profile (a collection of behavioral traits that contributes most strongly and consistently to high employee performance).

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