Project Management

Neiman Marcus Reduces Recruiting Costs and Turnover With PeopleAnswers

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Executive Summary

A college visit typically started with Neiman Marcus filling up a large auditorium with potential candidates. These prospects would first take a merchandising math test to determine their retail analysis capability. After Neiman Marcus managers manually graded thousands of these paper-based tests, they would conduct several hundred on-campus, one-on-one interviews searching for candidates that demonstrated the right potential. Qualified candidates would be flown to company headquarters to spend several additional days being interviewed before a final selection was made. Yet, the turn-over in each hiring class has historically remained quite high. Now, before Neiman Marcus personnel ever arrive on campus, candidates have completed the merchandising math test online through PeopleAnswers' web site.

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