Project Management

Networkstreaming Helps a Missions Organization Transcend Language Barriers With Remote Support

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Executive Summary

The IT department of Open Doors International provides strategic development of IT for the organization worldwide. This department supports approximately 500 colleagues all over the world, especially individuals who work in Open Doors offices that have no in-house IT staff. In providing this support, remote access quickly becomes a necessity due to the language barriers within the different countries that are served. The IT staff of Open Doors International learned about NetworkStreaming at a technology conference in 2004. They were a little skeptical due to some bad experiences with VNC as a support product; however, they decided to try the NetworkStreaming software and see how it functioned. After trying the hosted service, Open Doors made the decision to purchase an appliance.

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