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Salesforce.com is one of the leading cloud computing providers, with a customer base numbering almost 68,000 companies. Salesforce.com wanted to gain the visibility into the complex, dynamic cloud infrastructures, so they can ensure optimal delivery of these vital business services. They also wanted to weave Salesforce CRM monitoring into their existing monitoring processes. To master these challenges Salesforce.com chose Nimsoft. With the Nimsoft Monitoring Solution (NMS) for Salesforce CRM, customers gain the insights they need to proactively monitor Salesforce CRM performance, so they minimize the business impact of downtime. With NMS, organizations can leverage broad metrics about the Salesforce.com cloud and its instances, and incorporate them into a sophisticated monitoring suite that offers SLA reporting, graphical dashboards and alarms and more.
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