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Cyber cafes, or Internet cafes in Malaysia are social focal points usually frequented by students and young adults where besides catching up with friends, the main activities are surfing the Web, playing online games and watching online video. They face the challenges to difficult and costly to keep PC fleet operating optimally with no technicians on staff. Also, operating long hours, weekends and holidays meant no support from outside vendors. PC maintenance was reactive, not proactive, with failures occurring at inopportune times, resulting in extended downtimes which affected business operations. They deployed to Deploy desktops based on the Intel Core 2 Duo processor with vPro technology. They impact to PCs are monitored through a central console which triggers alerts of any impending issues.
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