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Nortel Network Case Study: ASG

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Executive Summary

ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is acquired, the ASG Telecommunications department faces the challenge to quickly and efficiently assimilate and enhance the technology obtained, while integrating communications and business processes - in the most cost-effective way possible. The ease and low cost to IP-enable ASG's existing Meridian 1 PBXes by simply installing a IP Trunk and Internet Telephony Gateway (ITG) along with the ability to network its Contact Centers brought ASG back to Nortel once more. Remote Gateway 9100 Series facilitates the integration of smaller offices while providing the same features and functionality of larger locations at a dramatically lower cost.

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