Enterprise Software

North Shore Credit Union Cuts Costs and Accelerates Service Delivery With IBM ECM Software

Date Added: Apr 2010
Format: HTML

North Shore Credit Union sought to streamline and automate business processes so existing staff could easily manage the increased workload while continuing to strengthen customer service. IBM Enterprise Content Management (ECM) and Business Process Management (BPM) solutions are helping North Shore Credit Union to strengthen its competitive advantage through superior customer service, to use information as a strategic asset and to optimize business performance.