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As a Crown corporation, and the sole importer of liquor into Nova Scotia, it is the NSLC's responsibility to operate a modern, competitive retail business. Without an enterprise-class ERP solution, the corporation was unable to react to market forces in an agile manner, and existing systems created considerable manual workload for IT and administrative staff. Crown was working with IBM Global Business Services, the NSLC decided to adopt industry best practices, and reengineered both its business processes and its IT landscape to fit around a new SAP for Retail solution. This business transformation was achieved within 12 months - on time, and on budget.
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