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Oando Group wanted to reduce downtime caused by unfamiliarity with Oracle software across entire group through improved expertise in Oracle EBusiness Suite, including Financials, HR Self Service, iProjects and Supply Chain Management and reduce daily backup times for entire group Increase speed of financial reporting. The challenge was to establish IT systems capable of growing and adapting with Oando Group. Oando Group reduced system downtime from three-to-four times each month to approximately once every four months as a result of Advanced Customer Services knowledge transfer sessions and recommendations.
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