Project Management Investigate

Online Goodies Retailer Integrates Systems, Makes Shipping Short And Sweet

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Executive Summary

UPS technology gets back-office systems talking to one another, speeding order processing by 60 percent. Online retailer A Taste of the South processes up to 4,000 orders a day during the peak holiday season. The company's pick-and-pack system, which involved hand-marking orders off a master list, was limiting productivity. An integrated business solution called CrossWare reduced processing time by at least 60 percent.

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