Presentations

Ontario Hospital Association Dramatically Reduces Event Management Costs, Improves Member Communications Using Microsoft Dynamics CRM

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Executive Summary

Using Microsoft Dynamics CRM Enterprise Edition, Ontario Hospital Association (OHA) has integrated and standardized member information that was previously spread among dozens of systems, databases, and spreadsheets. OHA now has better visibility and control of its mission-critical data, which has led to improved event management and member communications in addition to an increase in annual cost savings.

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