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OrthoCarolina, formed through the merger of two practices, needed better performance management capabilities to operate effectively as a single organization. To help do so, the practice selected a Microsoft Business Intelligence (BI) solution over technologies from Cognos, Business Objects and Oracle. The new end-to-end solution uses data warehousing, dashboards and scorecards that doctors and managers use to track and improve performance. As a result, employees can make better decisions, doctors can learn best practices from their colleagues, IT staffers are freed from tedious report generation, and patient satisfaction has improved. As a bonus, the Microsoft BI solution was more cost effective than alternatives by more than a factor of 10.
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