Pacific Medical Centers: Medical Clinic Cuts Wait Time, Boosts Net Revenue With Real-Time Locating Solution
Pacific Medical Centers (PacMed) is one of the largest multiple-specialty healthcare clinic networks in its region. Pacific Medical Centers wanted to improve patient satisfaction by maximizing space and labor resources at its new clinic, so it chose a real-time locating solution from Microsoft Certified Partner Versus Technology. The solution is built on the Microsoft .NET Framework and provides real-time tracking and automated workflow guidance for patients, staff, and equipment. Average patient visit time has been cut from 70 to 46 minutes, and the clinic's net revenue projections have doubled.