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Visy Industries, a diversified packaging manufacturing company, has been providing e-commerce transactions for its customers for over 10 years. However, the company's e-commerce platform was a combination of legacy applications that had evolved over time. Consequently, there was no overarching management environment, and e-commerce became expensive and time-consuming to support. Visy's existing systems were insufficiently flexible to allow the company to adapt easily to customers' e-commerce systems and standards. In 2007, Visy implemented Microsoft BizTalk Server 2006 R2. The middleware solution allowed Visy to standardise all e-commerce customers and supplier transactions on one platform. This improved e-commerce transaction monitoring, reduced technical support requirements, and allowed Visy to adapt quickly to all customers' transaction systems.
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