Date Added: Jan 2011
The client is an $80 billion Fortune 10 company whose offerings span IT infrastructure, personal computing, imaging, printing and IT services. As the client operated in an environment that was subject to competitive global pricing trends and dynamic market forces, it was looking at ways to optimize the existing ERP system to reduce costs and improve operational efficiencies. After analyzing the client's existing business processes, Patni proposed a detailed plan for helping the client achieves its objective. Initially, individual business processes were taken up based on the productivity gains they would provide. Subsequently, processes were analyzed by conducting time analysis. This included analyzing the number of clicks, number of data entries, and number of sessions navigated for a business process in Baan.