Data Management

Pension Provider Integrates Business Data and Improves Collaboration Between Teams

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Executive Summary

China Life Pension Company is a management organization that offers a range of pension and annuity services for customers across China. To stand out from a growing list of competitors, the organization sought to improve customer service through better business processes and team collaboration. To meet these needs, China Life Pension Company implemented Microsoft SQL Server 2008 R2 data management software and Microsoft Office SharePoint Server 2007. The company now has integrated data from disparate sources, so employees use updated information for decision making. Employees from different teams collaborate more easily through a unified reporting and analysis process. Users are also boosting efficiency by creating statistical analysis reports more quickly and sharing business process information through an enterprise portal.

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