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James Jarrett, a senior engineer at ERSG, helps businesses comply with environmental regulations. He needed an easy way to create process flow diagrams for his clients. Jarrett also wanted to produce professional-looking results that would impress the clients. The diagrams James was making in AutoCAD didn't look very pretty. James found SmartDraw on the Internet, and decided to give it a try. SmartDraw was so fast and user-friendly that James didn't even need the tutorials.
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