Business Intelligence

Personalised Customer Communications Puts E.ON Ahead of the Competition

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Executive Summary

E.ON, the world's largest investor-owned energy company, wanted to respond to customer's needs and a competitive market by incorporating marketing messages and campaign management to create customised customer communications. E.ON deployed HP Exstream for their solution, E.ON now produces a one-piece, full-colour fulfilment communication with individually tailored messages that respond to exactly what the customer requested.

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