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This case study discusses how Spare Backup Inc., which primarily catered to individual customers, and, small and medium enterprises, found its Info Trend storage solution cumbersome and eventually ineffective upon landing itself a few large corporate customers. The paper discusses how Spare Backup Inc.'s problem was resolved by a storage solution provided by Pillar Data Systems. The document begins by describing Spare Backup as an organization which supports individual consumers, small and mid sized firms and home office users in protecting computer data by automatically creating back-ups of emails, images, music and other files, thereby relieving customers of problems related to accidental deletions, virus attacks, power outages and natural disasters. The paper goes on to describe how Space Backup Inc. sought a solution provider that was a fit with the organization's storage requirement as well as its core values. The paper dwells on choice criteria behind choosing Pillar Data Systems, the various alternatives and highlights the 160-terabyte mirrored 500 SAN solution provided by Pillar Axiom. This solution came with SATA disk arrays and was installed in no more than six days. The positive outcomes experienced at Spare Backup Inc. are also discussed in this document, and these include easy management, increased reliability and peace of mind.
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