Unified Comms

Polycom Telepresence Enables Training, Boosts Public Safety for West Metro Fire Rescue

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Executive Summary

Colorado's West Metro Fire Rescue (WMFR) is a large and busy department that provides fire and emergency medical services for 250,000 residents spread across a 120-square mile region. WMFRs crews not only need to be trained to respond, they need to be at their facilities to offer the quickest response time. Polycom video conferencing helps them to meet both those requirements. WMFR has deployed an expansive Polycom telepresence network that links its 16 station houses, a regional training center, its fleet maintenance facility and department headquarters for real-time, interactive training. The network allows first responders to stay in their communities to provide emergency services while still receiving training, and it is saving WMFR hundreds of thousands of dollars annually.

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