Polycom VoIP Solutions, TMC, and Adaption Technologies Drive Down Retail Costs for Incredible Pizza

Date Added: Sep 2009
Format: PDF

With stores ranging in size from 22,000 to 90,000 square feet, opening a new Incredible Pizza Company location represents a significant investment. To reduce its costs - and to help offset the expense of a new call center hired to more efficiently staff most incoming calls - Incredible Pizza Company recently explored the idea of swapping its traditional premises-based PBX phone systems with a Polycom Voice Over Internet Protocol (VoIP) solution.