Unified Comms

Polycom VoIP Solutions, TMC, and Adaption Technologies Drive Down Retail Costs for Incredible Pizza

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Executive Summary

With stores ranging in size from 22,000 to 90,000 square feet, opening a new Incredible Pizza Company location represents a significant investment. To reduce its costs - and to help offset the expense of a new call center hired to more efficiently staff most incoming calls - Incredible Pizza Company recently explored the idea of swapping its traditional premises-based PBX phone systems with a Polycom Voice Over Internet Protocol (VoIP) solution.

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