Mobility

Postal Workers Use Latest Technologies, Process 100 Per Cent More Mail Items a Day

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Executive Summary

Until recently, the Kingdom of Saudi Arabia lacked a standardised system for designating addresses for houses and streets. As a result, the official postal authority of the kingdom - Saudi Post - found it difficult to deliver mail. In addition, the communication infrastructure could not efficiently support local and international businesses operating in the kingdom. Saudi Post worked with Microsoft Gold Certified Partner ESRI's Geographic Information Systems (GIS) technology to establish an address-mapping solution. It considered other technologies, but chose to introduce an IT infrastructure based on Microsoft products to support the system. The organisation's mail delivery service is now 99.99 per cent accurate and it has increased its daily mail processing capacity by 100 per cent.

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