Postbank Centralizes HR System

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Executive Summary

In 2006 Postbank took over 850 Deutsche Post branches and acquired the majority of BHW Holding AG. The integration of the newly acquired entities within Postbank's organizational structure was the trigger to establish a new HR service delivery model for the entire Group. Postbank selected Capgemini as its partner to drive this consolidation project. The effort involved intimate collaboration between all entities: DP DHL IT GBS&CC, Deutsche Post IT Solutions GmbH (DPITS, the IT Service provider for Deutsche Post DHL) and Capgemini. A new service delivery model with centralized HR services and employee support across all old and new divisions of the Group has now been established.

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