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Prescott was being serviced by 23 separate phone and voice mail systems for its 600 employees and various city buildings and departments, including the airport, police, and fire departments. Operations manager needed to find a way to enhance the city's internal and external communications while lowering costs. Keegan selected NuPoint Messenger IP for centralized voice mail allowing government employees to retrieve and return calls quicker, and the 5550 IP Console to allow front-desk employees at city hall to prioritize incoming calls based on the information they see on the screen in front of them.
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