Enterprise Software

Professional Services Company Enhances Records Management With New Software

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Executive Summary

Each and every day, Towers Watson is entrusted with confidential client documents that must be stored in a secure, easily accessible way. To enhance the usability of its RecordsExcellence records management solution, Towers Watson is migrating the application to Microsoft SharePoint Server 2010. Taking advantage of the software's records management and search improvements, Towers Watson hopes to better meet its associates' needs while enforcing companywide records management standards. More flexibility boosts user adoption, which in turn should increase the number of documents tagged for retention and the level of protection and service that Towers Watson can offer its clients. Maintaining RecordsExcellence will also be easier and less expensive, with fewer customizations and third-party components.

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