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Puilaetco Dewaay Private Bankers SA is a private Belgian bank. As part of its development strategy and to add coherence to the implementation of its client relationship policy, it wanted to overhaul its computer system and, more specifically, its documentation processes. The solution it was looking for needed to be tried and tested, easy to integrate and highly customisable while remaining very easy to use. HP Exstream was the obvious choice. The solution was the only one which met all of the selection criteria. It became a crucial element of the bank's communication strategy as soon as it was implemented.
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