Project Management

PulseLearning - Outsourcing Case Study

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Executive Summary

In addition to reducing costs, CA needed to release training solutions to the market as close as possible to software product releases. Failure to do this would have a negative impact on the sales of training solutions and, in the long term, affect customer satisfaction with CA products and services. Before engaging PulseLearning to develop their training solutions, CA had a 14-16 week development cycle. PulseLearning designs user-friendly scripting templates and provides these to the SMEs. SMEs are given foundational orientation in template use and instructional design.

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