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Snow Software provides specialized products and training that help companies manage software and hardware assets. Their challenge is to demonstrate complex asset management software products to worldwide prospects, including overall ease of use and enable collaboration between international partners and staff located across Europe. They chose Cisco to overcome these challenges. They implemented Cisco WebEx technology. Cisco WebEx technology with online application offers intuitive interactivity for staff and customers worldwide, screen-sharing features allow prospects to get hands-on product exposure and web-based solution helps ensure easy customer access to meetings. The results of deploying Cisco were showcased software product features and benefits more effectively, expanded global reach by allowing staff to meet more international prospects online and improved client service through ongoing training and remote technical support.
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