Operating systems

Red Hat's Technical Account Management (TAM) Service Helps Autotrader.com Make Smooth Transition to SOA

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Executive Summary

AutoTrader.com was launched in 1998 and over the past 10 years has grown into the Internet's leading marketplace and information portal for automotive products and services. The firm wanted to migrate off high-end proprietary SPARC servers to commodity x86 machines, primarily for cost reasons. For this they deployed Red Hat. AutoTrader.com subscribed to the Red Hat Technical Account Manager (TAM) service. This value-added offering is designed for Red Hat customers that desire a highly personalized support relationship with Red Hat. By subscribing to the TAM service, companies get a primary technical contact at Red Hat who works with them to understand their ongoing technology requirements and provide trusted advice that enables them to optimize their Red Hat Enterprise Linux systems.

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