Data Management

Religious Organization Editoriale San Paolo Simplifies Commercial Systems Improving Efficiency

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Executive Summary

The Societa San Paolo is a religious organization established at Alba, Italy in 1914. They wanted to improve control of the ordering and accounting processes so that staff could confirm that overdue accounts were followed up with and legal procedures instituted in the case of insolvent clients. To master these problems they turned to IBM. IBM Business Partner IDM Consulting integrated IBM Content Manager on Demand with an existing ACG Customer Relationship Management (CRM) system to allow instant access to the entire sales cycle across five continents. Now they are able to Secure and precise information with an 80% time savings; efficient large capacity archiving of historical records; reduced costs by minimizing mistakes.

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