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As one of the industries most dependent on its customers' whims and fancies, success in retail requires a dedicated focus on myriad business processes that stretch from the store to the headquarters. For ODEL PLC (ODEL), its focus on delivering the highest quality products and services at affordable prices, backed by superb customer service, has buoyed its success. They wanted a scalable solution that will enhance both management and operational visibility across its 15-store network. With Microsoft Dynamics NAV, ODEL empowered its aggressive growth plans with enhanced inventory management, comprehensive sales analysis capabilities and increased management visibility.
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