Retailer Modernizes Communications

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Executive Summary

Abu Harb is a family-owned business that started as a small grocery store, their challenges are to automate its business processes by introducing centralized applications for finance and human resources and to replace wired price-checking devices in the stores with wireless systems and reduce the high cost of phone calls between its stores, and to make it easier for managers to stay in touch with the business when they were working at home or traveling abroad. They chose Cisco to overcome these challenges. Abu Harb installed a single Cisco infrastructure for its computing applications, phone systems, wireless communications, and security. IP telephony has replaced Private Branch eXchanges (PBXs) at headquarters and in three stores.

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