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RMIT is one of Australia's leading educational institutions. By 2006 its communications network was in urgent need of a complete upgrade. The most pressing issue was that RMIT's legacy voice system was close to the end of its life. Some of the PABXs were 25 years old, so cost-effective support could not be expected in the future and the existing data network and analog phones no longer met the needs of the students or staff. Having made the decision to replace the old voice system, RMIT's IT Services Department talked to consultants and invited tenders for the new network. After analyzing all potential vendors, RMIT decided to partner with Nortel to build the new converged network.
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