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Rochester Institute of Technology (RIT) wanted to upgrade campus payroll application to ensure continued application support and minimize strain on IT resources with efficient and consolidated approach to application upgrades. The challenge was to increase functionality to ensure continued support for human resources self-service and open enrollment capabilities and meet the university's upgrade deadline to minimize disruption to campus community. RIT upgraded it's payroll and financial applications to Oracle E-Business Suite Release 12 to ensure continued application support and increase functionality and deployed the upgrade efficiently, requiring only 80 hours of downtime - versus the originally estimated 90 hours - with access to expertise from Oracle On Demand.
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