Date Added: Jan 2010
A leader in technological innovation, Rolls-Royce has grown dramatically over the years with each new acquisition bringing its own culture, systems and processes and, as a result, creating a vast, complex business environment. Rolls-Royce decided to take a drastic leap forward to maintain its momentum in the market. What the company needed was a platform for globalization, enabling it to standardize business operations, rein in costs and take customer service to the next level. There was no established approach or methodology for a process change on this scale. Undaunted and eager to make a bold change, Rolls-Royce, with trusted technology services partner HP, set out on one of the most complex convergence projects ever documented.