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Safety-Kleen completes 2.1 million service calls to more than 350,000 unique customer locations each year. Drawing on a documented history of success in the professional/industrial services industry, PeopleAnswers approached Safety-Kleen's turnover challenge with the same methodology that regularly produces double-digit turnover reductions for other clients. Safety-Kleen provided PeopleAnswers with employee performance data that served as the basis of a custom Performance Profile (a collection of behavioral traits that contributes most strongly and consistently to high employee performance). This profile served as the behavioral yardstick to measure and identify job candidates that were most similar to the best of Safety-Kleen's current workforce in four different positions within the organization.
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