Date Added: Feb 2010
CEV Multimedia specializes in producing career and technical educational resources for students at schools. Their challenge is to give sales presentations at schools remotely to accommodate busy teacher schedules, deliver interactive demonstrations to highlight unique multimedia course materials and allow remote sales team members to communicate more frequently while reducing travel. They chose Cisco to overcome these challenges. They implemented Cisco WebEx technology. Hosted solution offers highly scalable technology to accommodate, video and other multimedia features effectively and remote support allows technicians to resolve issues up to 80 percent faster. The results of deploying Cisco were significantly increased sales opportunities by enabling team to meet more teachers, extended reach to smaller school districts and provided more effective customer support to cut product returns by 80 percent.