Date Added: May 2009
The emergence of new ecosystems of Internet-based communication service providers, along with new technology and regulatory drivers are providing a catalyst for unprecedented change in the traditional telecommunications industry. The incremental charging model, used to support these new flexible business processes, leads to an explosion in billing transaction volumes. This can also result in a complex payment scenario composed of numerous steps. SAP Convergent Invoicing is designed to meet the requirements of these new business processes. This solution allows for bundling of services and devices which are becoming key to the telecom industry evolution - thus increasing revenue and customer retention by offering new services and products.