Business Intelligence

Servicio Extreme?o De Salud Cares for More Citizens With SAP Software and IBM

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Executive Summary

Servicio Extreme?o de Salud (SES) provides public healthcare services to the one million inhabitants of the Extremadura region of Spain. Following reorganisation of public healthcare in Spain, SES found its responsibilities and workload greatly increased. The challenge was to manage care for more than one million citizens in a highly efficient manner for doctors, nurses, administrators and patients at the lowest cost to the public purse. SES selected IBM Global Business Services to design and deploy an SAP R/3 based integrated healthcare information management system that supports and manages all business processes at SES, including patient-related records management and administrative processes. This Linux-based solution leverages a single integrated data repository that stores medical and administrative data in a central location, making it available region-wide.

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