Mobility Investigate

SFR: Mobile Handset Testing Outsourcing

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Executive Summary

SFR, the leading fixed/mobile alternative operator in Europe, introduces more than 100 different new mobile phone models a year. By outsourcing the testing of these increasingly sophisticated and personalized devices to Accenture, the leader in 3G/3G+ mobile broadband with 4.1 million customers at the end of 2007, SFR knows it can propose its new services, secure in the knowledge that the phones will reliably be able to deliver them. And in addition to enhancing quality, SFR also saves money thanks to lower testing costs.

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