Unified Comms

Small Business Communications Expert Cbeyond Enjoys Dramatic Time Savings and Turns Higher Quality Data Into Strategic Intelligence With IBM Cognos TM1

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Executive Summary

Cbeyond is a communications provider with a difference. They offer small businesses a highly integrated portfolio of telephone and Internet services, normally only afforded by the biggest organizations. The company needed an automated solution that produced higher quality data and sophisticated analytical tools that would empower Cbeyond's staff to provide strategic intelligence leading to superior business decisions. It deployed IBM Cognos TM1, OLAP, Business Partner Revelwood BPM Suite.

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